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Service Request Form

WARRANTY CONDITIONS

  • Proof of purchase is required before any claim will be recognised.
  • Products must be installed by a licensed plumber or in accordance with relevant industry standards and regulations.
  • Products must not be exposed to water pressures and /or temperatures that exceed the stated limitations.
  • Products can only be used for the intended purpose.
  • Warranty does not extend to cover normal wear and tear.
  • Please refer to our terms and conditions.

All details below must be completed before any claim can be assessed.
Date: 
Name: 
Street Address: 
Suburb: 
Post Code: 
Email Address (if Applicable): 
DayTime Telephone Number: 
Tick Where appropriate:
 
How long has the product been installed?
Please provide details (including contact number) for the plumber who installed the product.
 
THANK YOU, ONE OF OUR TEAM MEMBERS WILL CONTACT YOU ASAP.
 
NOTE: PLEASE BE AWARE THAT SHOULD THE FAULT BE IDENTIFIED AS A NON WARRANTY PROBLEM, THE INVOICE FOR OUR PLUMBER’S TIME WILL BE FORWARDED FOR IMMEDIATE PAYMENT.
 
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